Fast, and on time.
Standard is 24 hours, Rush is 12, Flex is 3 days. Here's exactly what those mean — and the few things that move the clock.
Standard turnaround is 24 business hours from checkout (Mon–Fri, 8am–6pm CT) — most jobs deliver in 12–18 hours. Rush is 12 business hours for a +50% surcharge, and we only accept rush jobs the queue can actually honor. Flex is 3 business days for 10% off when you're not in a hurry. Your price shows instantly at upload. We never take a rush job we can't deliver — if we can't, we tell you before you pay.
The default for every job. A senior designer redraws your file by hand, a second runs QC, and it lands in your dashboard and inbox within a business day.
- No surcharge — included on every plan
- Price shows instantly at upload
- Layered AI + EPS + SVG + PDF delivered
- One revision round included
For the deadline that can't move. Your job jumps the queue to the next available senior designer, same hand-drawn standard, same guarantee.
- Front-of-queue placement
- Only accepted if we can honor it
- Same formats, same QC, same remake guarantee
- Confirmed before you're charged
Not in a hurry? Choose Flex at checkout and take 10% off. Same hand-drawn standard and the same QC pass — we just fit it around the standard and rush queue.
- 10% off every job
- Delivered within 3 business days
- Same formats, same QC, same remake guarantee
- Price shows instantly at upload
Upload at 9am. Download by tomorrow.
Clock counts business hours (Mon–Fri, 8am–6pm CT). Rush compresses the draw window to 12 hours total; Flex relaxes it to 3 business days for a lower price.
Hours, queues & weekends.
| What | Standard | Rush | Flex |
|---|---|---|---|
| Delivery target | 24 business hours | 12 business hours | 3 business days |
| Pricing | Instant | Instant | Instant |
| Surcharge | None | +50% | -10% discount |
| Business hours | Mon–Fri · 8am–6pm CT | Mon–Fri · 8am–6pm CT | Mon–Fri · 8am–6pm CT |
| Weekend work | Resumes Monday | Rush queue runs through the weekend | Resumes Monday |
| Queue placement | Standard order | Front of queue | Standard order |
| Revision turnaround | Typically under 4 hours | Prioritized | Standard |
Three things that affect timing.
Complexity tier
Tier 1–2 jobs often ship well under the window; Tier 3–4 re-illustrations use more of it. Your instant price names the tier so you know the realistic timing.
Source quality
Clean, high-res source draws fastest. A damaged scan or a photo-as-source means re-illustration, which adds time — reflected in the tier you're priced at instantly.
Open questions
If the designer needs a color confirmed or a detail clarified, the clock pauses until you reply. Clear notes up front keep it moving.
Upload now. Priced instantly.
Standard 24-hour delivery, 12-hour rush, 3-day Flex, 100% remake guarantee.